Smart metering for municipal utilities

Operational reliability in the digital energy market - without project and personnel risk

Municipal utilities are faced with the task of implementing new regulatory requirements and technical possibilities – iMSys, controllability, flexibility utilization – without jeopardizing the stability of grid operation or creating additional operational risks.
neugemacht supports municipal utilities in implementing these requirements in an operational, compliant and scalable manner.

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The operational reality of municipal utilities

New energy industry use cases are increasingly emerging outside the traditional municipal utility logic – through nationwide solution providers, new product models and regulatory requirements.

For municipal utilities, this means

  • Increasing complexity in operation
  • Higher project and liability risk
  • Increased requirements for verification and auditability
  • Limited personnel resources

At the same time, responsibility for grid stability, compliance and security of supply remains entirely with the municipal utility.

What municipal utilities need today

Municipal utilities do not need additional individual projects or software tools, but:

Clear responsibilities along the entire process chain

Stable end-to-end operation instead of isolated sub-processes

Comprehensible governance between grid operation, metering point operation and external partners

Predictability of effort, costs and risk

The role of neugemacht

neugemacht is not an additional market role or a traditional service provider, but an operational enablement and operating platform.
We take on the orchestration and operation of complex process chains relating to metering systems, control and flexibility – across market roles and partners. The following applies:

Clear separation of roles

Documented transfer points

Defined escalation and responsibility logic

End-to-end operation instead of partial responsibility

neugemacht not only depicts processes, but actually operates them.

This includes, among other things:

  • Coordination of metering point operation, GWA services and communication
  • Control and monitoring of CLS and flexibility processes
  • Incident, change and escalation management
  • SLA monitoring and quality control of partners

For municipal utilities, this means one responsible operating partner instead of many individual suppliers.

Compliance & verification as standard

Regulatory requirements are not a special case, but an integral part of operations.

remade ensures:

  • auditable processes
  • Complete traceability of actions and decisions
  • Clear role and authorization models
  • Reliable evidence for supervisors and auditors

Compliance is thus not organized, but ensured systemically.

Integrate existing systems - where appropriate

Many municipal utilities already have established systems, e.g. for market communication, customer portals or GWA services.

new does not necessarily replace them.

  • Existing systems can be connected
  • Missing modules can be provided via remade
  • The decisive factor is always stable overall operation, not the individual system

Entry without risk

Municipal utilities can use newly made step by step:

  • for piloting
  • for individual projects or limited volumes
  • for new regulatory or market-driven use cases

The processes run in real operation – with minimal internal personnel costs.

In the future, the operating model can be fully or partially transferred to the company’s own organization (white label approach).

Power pole and sky

Result for municipal utilities

With neugemacht reach Stadtwerke:

  • Higher operational reliability
  • Lower project and liability risk
  • Transparent cost structures
  • Faster implementation of new requirements
  • Relief for your own organization

Let's talk about your company.

In a non-binding discussion, we will clarify which requirements you need to implement today and in the future – and how neugemacht can provide you with operational support.

Request now